Welcome to CHHAVIRAJA. These Terms & Conditions govern your access to and use of our website and your purchase of products from us. By accessing our website or placing an order, you agree to be bound by these Terms & Conditions.
Please read them carefully before using our website or placing an order.
1. General
CHHAVIRAJA is an online ethnic wear store offering products such as kurtas, kurta sets, dresses, dupattas, and other ethnic wear.
We reserve the right to update, modify, or change these Terms & Conditions at any time without prior notice. The updated version will be effective once published on our website.
2. Product Information
We make every reasonable effort to ensure that product descriptions, images, colors, sizes, fabrics, embroidery, and other product details displayed on our website are accurate.
However:
- Actual colors may vary slightly depending on your device or screen settings.
- Handcrafted, hand-embroidered, or artisan-made products may have minor variations, which are considered part of their unique character.
- Product measurements may have minor variations.
- Product availability is subject to change without prior notice.
We reserve the right to correct any errors or inaccuracies in product information, pricing, or availability.
3. Pricing
All product prices displayed on the website are subject to change without prior notice.
We reserve the right to correct pricing errors that may occur due to technical or human error. If an order has been placed at an incorrect price, we may contact the customer regarding the error and may cancel the order where appropriate.
Any applicable taxes, shipping charges, or other charges will be displayed during the checkout process, where applicable.
4. Orders
When you place an order, you agree to provide accurate and complete information, including your name, shipping address, email address, and other information required to process your order.
After placing an order, you may receive an order confirmation by email.
An order confirmation does not necessarily guarantee that the order will be fulfilled. We reserve the right to cancel or refuse an order in circumstances including:
- Product unavailability
- Incorrect pricing or product information
- Suspected fraudulent or unauthorized transactions
- Incomplete or incorrect customer information
- Unforeseen operational or delivery issues
If an order is cancelled after payment has been received, the applicable amount will be refunded according to our Refund & Returns Policy.
5. Payment
Payments may be processed through third-party payment gateways.
By making a payment, you confirm that you are authorized to use the selected payment method.
CHHAVIRAJA does not knowingly store complete debit card, credit card, banking, or other sensitive payment credentials on its own servers.
6. Shipping & Delivery
We aim to process and dispatch orders within the timeframe communicated on the website or during checkout.
Delivery times may vary depending on the destination, courier service, weather conditions, public holidays, or other circumstances beyond our reasonable control.
Customers are responsible for providing a complete and accurate shipping address.
CHHAVIRAJA will not be responsible for delays or failed delivery caused by incorrect or incomplete address information provided by the customer.
7. Returns & Refunds
Our returns and refunds are governed by our Refund & Returns Policy.
Customers must notify us about a return request within 7 days from the date of delivery by emailing admin@chhaviraja.com.
Returned products must meet the eligibility requirements specified in our Refund & Returns Policy.
8. Customer Responsibilities
Customers agree to:
- Provide accurate information while placing an order.
- Use the website only for lawful purposes.
- Not attempt to interfere with the website’s operation or security.
- Not use the website to conduct fraudulent or unauthorized activities.
- Not reproduce, copy, or misuse our content, product photographs, descriptions, branding, or other intellectual property without permission.
9. Intellectual Property
All content available on the CHHAVIRAJA website, including but not limited to:
- Brand name and logo
- Product photographs
- Product descriptions
- Text and graphics
- Website design
- Images and promotional materials
is owned by or licensed to CHHAVIRAJA and is protected by applicable intellectual property laws.
You may not copy, reproduce, distribute, modify, publish, or commercially use our content without prior written permission.
10. Website Availability
We make reasonable efforts to keep our website available and functioning properly. However, we do not guarantee that the website will always be uninterrupted, error-free, secure, or available at all times.
We may temporarily suspend or restrict access to the website for maintenance, updates, technical issues, or other operational reasons.
11. Third-Party Services and Links
Our website may use or contain links to third-party services, including payment gateways, courier services, analytics providers, and other external websites.
CHHAVIRAJA is not responsible for the content, policies, security, or practices of third-party websites or services.
Your use of third-party services may be subject to their own terms and privacy policies.
12. Limitation of Liability
To the extent permitted by applicable law, CHHAVIRAJA shall not be liable for indirect, incidental, or consequential losses arising from the use of our website or products.
Our liability relating to any product purchased through our website will, to the extent permitted by law, be limited to the amount paid by the customer for that particular product or order.
Nothing in these Terms & Conditions is intended to exclude or limit any rights or protections that cannot legally be excluded under applicable law.
13. Privacy
Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, and protect your personal information.
14. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India.
Any disputes arising in connection with these Terms & Conditions or transactions with CHHAVIRAJA shall be subject to the jurisdiction of the appropriate courts in Lucknow, Uttar Pradesh, to the extent permitted by applicable law.
15. Contact Information
For questions regarding these Terms & Conditions, orders, returns, or other matters, please contact us:
CHHAVIRAJA
Email:
Address: 116 Kha, Khargapur, Geetapuri, Near Chandra Steel, Gomti Nagar Extension, Lucknow, Uttar Pradesh – 226010, India.